Safe Gaming Pledge

Responsible Gaming – f999 con is here to support your healthy gaming lifestyle

Gaming is meant to be fun, not stressful. f999 con believes every player can make informed choices. That's why we offer a full suite of tools — limits, self-exclusion, and support — all completely free.

18+
This platform is for adults only
24/7
Gaming Support & Counselling Services Always Available
5T
Responsible gaming tools — completely free
0Money
Self-exclusion and limit-setting are completely free
Age verification is mandatory
Deposit Limit Feature
Self-Exclusion option available
Expert Advice Link
Reality Check Reminder
Why does responsible gaming matter?

Online gaming and betting are meant to be fun, but for some people they can become a problem. f999 con wants you to stay in control at all times. Responsible gaming means setting your own limits on time and money, sticking to those limits, and seeking help when you need it.

Many people in Bangladesh enjoy gaming as a form of entertainment. It becomes a problem when it turns into an addiction and starts affecting family life, work, or financial wellbeing. f999 con takes this issue very seriously.

Our responsible gaming program helps you recognize and respect those boundaries. It's not a restriction — it's a way to keep your gaming experience enjoyable and sustainable over the long run.

Keep in mind: Gaming is entertainment, not a source of income. Never bet money that you can't afford to lose.
Healthy Gaming Indicators
Playing for entertainmentIdeal
Staying within your set budgetImportant
Taking regular breaksRequired
Spending time with familyEssential
Taking a break after a lossHealthy
These indicators reflect good gaming habits. If you follow all of them, you're a responsible gamer.
f999 con Responsible Gaming Tools

F999 con provides industry-standard tools to help you stay in control of your gaming – completely free of charge

Set a Deposit Limit

Set your own daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately, while increasing one requires a 24-hour waiting period — protecting you from impulsive decisions.

Session Time Limit

Set a limit on how long you play in one session. When the time is up, your session ends automatically. This helps prevent wasted time and keeps a healthy balance with family and work.

Cooling-Off Period

Need a short break? Step away for anywhere between 24 hours and 6 weeks. During this time, login and betting will be completely disabled. It's a great way to reduce stress.

Self-Exclusion

If you feel your gaming is getting out of control, you can close your account for anywhere from 6 months to permanently. No promotional material will be sent to you during this period.

Reality Check Reminder

Pop-up notifications will appear at set intervals showing how long you've been playing and how much you've won or lost. This awareness alone can go a long way in preventing excessive gaming.

Gaming History & Analytics

View your complete betting and gaming history in one place. Knowing how much time you've spent and how much you've wagered helps you stay aware of where your gaming habits are heading.

How to Use These Tools
Deposit Limit

How to Set a Deposit Limit

Set your limits in just a few seconds from Account Settings. Lowering a limit is instant, but increasing one requires a 24-hour waiting period.

  • 1
    Log in to your account and go to your profile
  • 2
    Open the "Responsible Gaming" menu
  • 3
    Click on the Deposit Limit option
  • 4
    Choose a daily / weekly / monthly period
  • 5
    Enter the amount and confirm
Self-Exclusion

How to Join the Self-Exclusion Programme

Self-Exclusion is the most effective step when gaming feels hard to control. Once activated, your account cannot be reopened before the set period expires.

  • 1
    Contact the Help Center or go to Settings
  • 2
    Choose the Self-Exclusion Option
  • 3
    Choose a duration (6 months, 1 year, or permanent)
  • 4
    Verify and confirm your identity
  • 5
    Your account will be deactivated immediately
Session Limit

How to Enable Session Time Limits

Decide in advance the maximum time you'll spend playing each day or each session. Once that time is up, the system will automatically log you out.

  • 1
    Find "Session Limit" in your profile settings
  • 2
    Set your daily maximum time (in hours)
  • 3
    Turn On Reminder Alerts
  • 4
    Save — changes take effect immediately
Cooling-Off

Activate Cooling-Off Period

A cooling-off period is ideal if you want a short break. Marketing emails will also be paused during this time. You can resume playing once the break ends.

  • 1
    Go to the "Cooling-Off" option in Settings
  • 2
    Choose your break duration (24 hours – 6 weeks)
  • 3
    State a reason (optional)
  • 4
    Confirm — takes effect immediately
Recognise the Warning Signs

If you notice any of the signs below, gaming may be turning into a problem. Catching it early makes it much easier to get back in control.

Feeling the urge to place more bets to recover losses
Hiding your gaming from family or friends
Feeling restless or irritable when you stop gaming
Gaming is affecting work, studies, or relationships
Repeatedly going over your set budget
Considering taking out a loan or dipping into savings to fund your gaming
Build Healthy Gaming Habits
Set a Budget Beforehand
Before you start playing, decide how much you're willing to spend. That amount should be something you can afford to lose without it affecting your daily life.
Stick to Your Time Limits
Decide in advance how long you'll play each day. Set an alarm on your phone or use f999 con's session limit feature.
Take a break after a loss
If you lose several times in a row, take a break immediately. Chasing losses out of emotion is the biggest mistake you can make.
Don't make gaming your only form of entertainment
Spend time with family, friends, or pursuing sports and hobbies. Gaming is one part of life — not the whole of it.
Get help when you need it
There's no shame in asking for help. Reach out to the f999 con Help Center or speak with a professional counselor.
Self-Assessment

Answer the questions below honestly. This will help you become more aware of your gaming habits.

1Did you exceed your set budget last month?
2Has a family member or friend ever expressed concern about your gaming?
3Do you feel the urge to bet more in order to chase your losses?
4Is gaming affecting your work, studies, or sleep?
If you answered mostly with the last two options, please reach out to our Help Center Reach out or consider the Self-Exclusion option. Seeking help is a sign of strength, not weakness.
Responsible Gaming FAQs

Whatever's on your mind, you'll find the answer here

Yes, all responsible gaming tools on f999 con are completely free. Deposit limits, session timers, Cooling-Off, or Self-Exclusion — there's no charge to activate any of them. You can access all of these directly from your account settings.

Yes. When activating self-exclusion, you will have the opportunity to withdraw any remaining balance in your account. Your cash balance, excluding any bonus balance, will be returned to your registered payment method. For assistance with this, please contact our Help Center Get in touch.

Lowering your limit takes effect immediately. However, increasing it requires a mandatory 24-hour waiting period. This safeguard protects you from making impulsive decisions in the heat of the moment.

Cooling-Off is a temporary break lasting anywhere from 24 hours to 6 weeks. Once the period ends, your account is reactivated automatically. Self-Exclusion is a more serious step — it lasts a minimum of 6 months and can be permanent. Your account cannot be reopened before the self-exclusion period ends, and you will not receive any promotional communications during that time.

Age verification is mandatory at registration. Deposits and withdrawals are not available until KYC verification is completed using a national ID or passport. Suspicious accounts are automatically flagged for review. Parents can also install parental control software on their children's devices.

f999 con's Help Center 24/7 live chat support is available. Our trained support team will guide you through the right steps. For professional mental health advice, you can also consult a local specialist.
🛡️

Play responsibly, play with joy

Join f999 con and use our responsible gaming tools to enjoy a safe and enjoyable gaming experience. Your control, your choice.

18+ only. Gambling can be addictive — seek help if you have a problem.

বাংলা